Legal
Privacy &
PAIA Information
Last updated: June 2026
Data We Collect
When you submit an enquiry via our contact form, we collect the following information: your full name, organisation name, email address, phone number (optional), and your project brief. This data is submitted voluntarily by you.
We do not use cookies for tracking, do not install third-party analytics, and do not collect any data outside of what you voluntarily submit.
How We Use Your Data
The information you provide is used solely to respond to your enquiry and to assess whether an engagement is a mutual fit. Your data is not sold, shared with third parties, or used for marketing without your explicit consent.
Enquiry data is retained for a maximum of 24 months and then deleted, unless an ongoing contractual relationship exists.
POPIA & PAIA Compliance
Rigid Web complies with the Protection of Personal Information Act, 2013 (POPIA) and the Promotion of Access to Information Act, 2000 (PAIA). We process personal information lawfully, minimally, and only for the purpose for which it was collected.
You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, contact us at the address below.
Contact for Data Requests
For any privacy-related requests or PAIA information requests, contact:
Email: info@rigidweb.co.za
Location: Johannesburg, Gauteng, South Africa